Job Description

Thermo Fisher Scientific seeks a Medical Information Specialist I - Nurse to respond to technical and medical inquiries about pharmaceutical and device products, process adverse event reports, and provide clinical trial information. The role involves analyzing research requests, documenting interactions per regulatory guidelines, and collaborating with internal and external stakeholders.

Responsibilities

• Respond professionally to medical and technical inquiries via phone, email, internet, or mail regarding pharmaceutical or device products
• Analyze caller questions and formulate accurate responses using approved resources while documenting interactions in databases
• Identify, record, and triage adverse events and product complaints according to organizational and regulatory guidelines
• Maintain thorough knowledge of project policies, client products, standard operating procedures, and applicable regulatory requirements
• Research medical literature and draft responses for complex inquiries in collaboration with client contacts

Requirements

• Bachelor's degree in Nursing or equivalent formal qualification
• Active North Carolina RN license or Nurse Licensure Compact equivalency
• 0-2 years of relevant experience or equivalent combination of education and training
• Excellent verbal and written communication skills
• Proficient computer and keyboarding skills
• Ability to interpret complex medical and technical information
• Strong organizational and time management capabilities

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