Position Summary
We are seeking a senior Physical Access Control System (PACS) consultant to provide technical leadership for the implementation, integration, and support of a next-generation enterprise access control platform. This role will serve as a trusted advisor to the business and project teams, working closely with the selected vendor to ensure a scalable, secure, and supportable solution.
The ideal candidate has deep hands-on experience with enterprise PACS platforms, preferably AMAG Symmetry, along with strong integration, architecture, and operational support expertise. The individual should be comfortable working across physical security, application architecture, cloud technologies, and enterprise integrations.
Must Have Skills:
10+ years of experience supporting, upgrading and implementing enterprise Physical Access Control Systems (PACS)
Strong hands-on experience with AMAG Symmetry (highly preferred), that might include Symmetry administration, implementation, upgrades, and troubleshooting
Experience with PACS architecture, badge management, access provisioning, alarms, readers, controllers, and Field Control Panel
Experience working with PACS vendors, system integrators, and implementation teams.
Strong Microsoft SQL Server experience
Experience with enterprise application integrations and APIs
Experience supporting highly available, multi-site systems.
Strong troubleshooting, documentation, and stakeholder communication s kills
Top 3 5 Interview Questions & Suggested Answers
Describe your hands-on experience with AMAG Symmetry. What implementations, upgrades, migrations, or support activities have you personally led
Can you explain the architecture of an enterprise Physical Access Control System (PACS), including readers, controllers, field control panels, application servers, and databases?
Tell us about a PACS integration project you worked on. How did you integrate the access control system with enterprise applications such as Active Directory, HR systems, identity management platforms, or APIs?
Describe a complex AMAG Symmetry or PACS production issue that you investigated and resolved. What troubleshooting steps did you take, and what was the root cause?
How would you design and support a highly available multi-site PACS environment that requires 24 7 operations, strong security controls, disaster recovery capabilities, and centralized management?
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NOT JOB DESCRIPTION
What is Physical Security Access Control (PACS)? Define in Utilities business perspective.
PACS (Physical Access Control System) is a security platform used to control, monitor, and audit physical access to buildings, rooms, substations, control centers, data centers, and other secure facilities.
A PACS solution typically manages:
Employee badges and credentials
Access provisioning and de-provisioning
Door readers and card readers
Biometric authentication
Controllers and field panels
Door alarms and security events
Visitor management
Audit and compliance reporting
What products/vendors are associated with PACS?
When screening resumes, recruiters should also look for candidates with experience in competing enterprise PACS platforms used across industries. Tier-1 Enterprise PACS Vendors:
AMAG Symmetry: Strong presence in utilities/critical infrastructure, federal, healthcare: Out of all, AMAG Symmetry is one of the premier enterprise PACS platforms.
LenelS2 OnGuard
Genetec Security Center: Strong in critical infrastructure/utilities globally.
Honeywell Pro-Watch
Software House C CURE 9000
Bosch Access Management System
Johnson Controls C CURE
Brivo Enterprise
Monitor Dynamics PACS
In which company, PACS is being used? Which companies use PACS - where to source candidates?
Strong sourcing targets:
Other electric/gas utilities (regional/national grid operators, IOUs) - look for "PACS Administrator," "Physical Security Systems Engineer," "Access Control Engineer" titles
National Grid is a documented large-scale AMAG Symmetry deployment - National Grid installed Symmetry to manage all operations for 300+ sites, including 156,000 daily card holder transactions, monitoring entry/exit at plants, operating yards, and substations. Anyone who touched that program is a strong lead. Ex: LinkedIn - Search -- National Grid -- PACS.
AMAG Technology, and its systems integrators/partners (companies that install and support Symmetry for clients) - these consultants often rotate between integrator and end-client roles.
Federal/defense contractors and data center operators also run AMAG Symmetry at scale.
Other regulated critical-infrastructure sectors (nuclear, water/wastewater, oil & gas midstream) - similar compliance-driven PACS operating model even if the vendor differs.
For sourcing, focus on companies operating secure facilities.
Electric Utilities
Duke Energy
NextEra Energy / FPL
PSEG
FirstEnergy
National Grid
Entergy
Con Edison
Xcel Energy
Must-Have Keywords
AMAG Symmetry
Physical Access Control System
PACS
Access Control
Badge Management
Please let me know if you need any further information.
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